frequently asked questions

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All the little things that you would like to know.

What exactly is website development? How is that different from the website design?
Let’s use an analogy here. If you’re working with a designer on your website, the designer is like an architect — he or she is going to decide where all of the elements, images, and text on your site are placed, in the same way that an architect creates a blueprint for a home. As a website developer, our job is to build the website, like a builder builds a house. We use what the designer has created and transform that into a fully functioning site.

Do you have any recommended hosting services?
We do! Hosts can vary immensely in terms of service and pricing. We have experienced the good, the bad, the excellent and the ugly.
+ After extensive experience with many hosts, we feel absolutely confident recommending WP Engine as the way to go. They are on the pricer site but their services are very thorough and include automatic daily backups of your website.
+ If you’re just beginning to think about a website, we would suggest reserving your domain name via

(Note: The above links are all affiliate links.)

I’m new to WordPress. Can you show me how to use it?
While we do walk clients through the custom aspects of their sites, we don’t offer general WordPress tutorials or support. If you’re unfamiliar with WordPress or looking to learn more, we would highly recommend you check out the WordPress Tutorials at Lynda. The monthly fee is low and the topics are broken up so you can learn what is most relevant to you at any given time.

Will I have access to my site dashboard or do all changes need to go through you?
We’re big believers in empowering our clients when it comes to their site content. You may not have access to your dashboard in the early stages of development, but once complete, you will be able to make any additions and changes you’d like to your pages and blog posts. There may be some coding-based changes or additions that you need assistance a few months after your site is complete — we are happy to help with those. Our hourly rate will apply.

Which e-commerce platforms do you work with?
We build online shops in WordPress using Woocommerce and on Shopify. If you’re unsure which e-commerce platform is best for your specific needs, Brandi can offer advice on which platform would fit you best.


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Jane Reaction

(logo and original branding) is a graphic design and art director who works with with small businesses and creative entrepreneurs, creating cohesive and interesting brands and websites.

Carrie Coleman

(photography) is a wedding photographer, whose goal is to capture the visual expression of a couple's love through timeless, organic images. She is based in Charlottesville, Virginia.