frequently asked questions

Created with Sketch.

All the little things that you would like to know.

What exactly is website development? How is that different from the website design?
Let’s use an analogy here. If you’re working with a designer on your website designer, the designer is like an architect — she’s going to decide where all of the elements, images, and text on your site are placed, in the same way that an architect creates a blueprint for a home. As a website developer, our job is to build the website, like a builder builds a house. We use what the designer has created and transform that into a fully functioning site.
DO YOU HAVE ANY RECOMMENDED HOSTING SERVICES?
We do! Hosts can vary immensely in terms of service and pricing. We have experienced the good, the bad, the excellent and the ugly. Here are three hosting services we have used extensively and would recommend.
+ For most websites, a simple shared hosting service is sufficient. Bluehost is a solid web host and very affordable.
+ If you’re looking for a little more attention, we suggest A Small Orange. We personally use A Small Orange to host this website. They have a variety of hosting options, from Shared to Dedicated.
+ For larger sites or anyone who wants truly the best in web hosting services, WP Engine is the way to go. They are expensive but their services are very thorough and include automatic daily backups of your website.
+ If you’re just beginning to think about a website, we would suggest reserving your domain name via GoDaddy.com.

(Note: The above links are all affiliate links.)

I’M NEW TO WORDPRESS. CAN YOU WALK ME THROUGH HOW TO USE IT?
While we do walk clients through the custom aspects of their sites, we don’t offer general WordPress tutorials or support. If you’re unfamiliar with WordPress or looking to learn more, we would highly recommend you check out the WordPress Tutorials at Lynda. The monthly fee is low and the topics are broken up so you can learn what is most relevant to you at any given time. 
IS CONTENT ENTRY INCLUDED WITH MY DEVELOPMENT PACKAGE?
Content entry is not included with development packages. Content transfer is also not included but can be added on for an additional fee. In the case of page templates with custom designs, content entry will be included because the content is part of the design element.
DO YOU HELP WITH SOCIAL MEDIA STRATEGY OR SEARCH ENGINE OPTIMIZATION?
We do not offer content creation or strategy sessions for Social Media. Coming from a blogging background, we know a lot about social media strategy and can connect you with the right person if you are interested in those services. While we do take some Search Engine Optimization practices into consideration when coding, we do not offer SEO services beyond installation of a SEO plugin. If you need SEO assistance, please contact us; we can recommend an SEO strategist for you to work with.
WILL I HAVE ACCESS TO MY SITE DASHBOARD OR DO ALL CHANGES NEED TO GO THROUGH YOU?
We’re big believers in empowering our clients when it comes to their site content. You may not have access to your dashboard in the early stages of development, but once complete, you will be able to make any additions and changes you’d like to your pages and blog posts. There may be some coding-based changes or additions that you need assistance a few months after your site is complete — we are happy to help with those. Our hourly rate will apply.
WHICH ECOMMERCE PLATFORMS DO YOU WORK WITH?
We work with e-commerce on WordPress. If you’re unsure which e-commerce platform is best for your specific needs, Brandi can offer advice on which platform would fit you best.

credits

Created with Sketch.

Michelle Viljoen

(website design) is a graphic designer and brand consultant who specializes in creating and developing brands. Her core focuses are logo development, website design and brand direction.

Jane Reaction

(logo and original branding) is a graphic design and art director who works with with small businesses and creative entrepreneurs, creating cohesive and interesting brands and websites.

Carrie Coleman

(photography) is a wedding photographer, whose goal is to capture the visual expression of a couple's love through timeless, organic images. She is based in Charlottesville, Virginia.