This Privacy Policy governs the manner in which Brandi Bernoskie LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://alchemyandaim.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Brandi Bernoskie LLC.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User will be prompted and asked to accept our website cookies; if this is refused portions of the site may not function properly. Cookies may include strictly necessary cookies as well as cookies placed by Google Analytics.
How we use collected information
Brandi Bernoskie LLC may collect and use Users personal information for the following purposes:
- To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site – We may use feedback you provide to improve our products and services.
- To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Gravity Forms
This information is collected via our online forms and stored under password protection at alchemyandaim.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request.
Mailchimp
This information is collected via our new client information forms and via newsletter sign up forms on alchemyandaim.com and stored under password protection at mailchimp.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view Mailchimp’s privacy policy please visit: https://mailchimp.com/legal/privacy/
Basecamp
This information (including name, client contact information, project information, and client usernames and passwords) is collected via our new client information forms at alchemyandaim.com and/or our project contracts and stored under password protection at basecamp.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view Basecamp’s privacy policy please visit: https://basecamp.com/about/policies/privacy
FreshDesk
This information (including name, client contact information, project information, and client usernames and passwords) is collected via our new client information forms at alchemyandaim.com and/or through messages from clients via our support software (FreshDesk). and stored under password protection at fresh.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view FreshDesk’s privacy policy please visit: https://www.freshworks.com/privacy/
Stripe
This information (including name, contact information, and billing information) is collected via a secure payment form on alchemyandaim.com and/or a secure invoice on xero.com and stored under password protection at stripe.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view Stripe’s privacy policy please visit: https://stripe.com/us/privacy/
Xero
This information (including name, contact information, and billing information) is collected via new client information forms at alchemyandaim.com and/or client contracts and/or secure invoices on xero.com and stored under password protection at xero.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view Xero’s privacy policy please visit: https://www.xero.com/us/about/terms/privacy/
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Changes to this privacy policy
Brandi Bernoskie LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Brandi Bernoskie LLC, dba Alchemy+Aim
alchemyandaim.com
privacy@alchemyandaim.com
This document was last updated on 15 August 2022.
