ongoing support packages

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Get the support you need to grow.

good things take the right team

We believe in growth and transformation and watching our clients reach the next level in their evolution. In order to do that, you need to be working on your GENIUS work, not worry about what needs to be updated or how to make that change on your website. Ready to have our magic in your life long term?

We have three different ways for you to get the support you need:

Apprentice $99 monthly

You want some help with your site's monthly maintenance and need occasional support with changes or styling on your site.

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What's Included?

  • secure off-site monthly backup
  • uptime monitoring
  • scheduled plugin updates
  • scheduled WordPress version updates
  • regular security and malware scans
  • preferred queuing for support requests and projects
  • locked-in rate of $125/hr
  • monthly maintenance report

There is an additional $29/mo fee for e-commerce sites, for additional time with e-commerce plugin updates.

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Professional $299 monthly

BEST VALUE! You know strategy is the difference between a successful site and a stagnant one. You want to make sure your site gets the care it needs.

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What's Included?

  • secure off-site monthly backup
  • uptime monitoring
  • scheduled plugin updates
  • scheduled WordPress version updates
  • regular security and malware scans
  • preferred queuing for support requests and projects
  • locked-in rate of $120/hr
  • monthly maintenance report
  • 1-hour of support per month
  • 1-hour quarterly strategy call with Brandi, with e-mail follow-up

There is an additional $29/mo fee for e-commerce sites, for additional time with e-commerce plugin updates.

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Master $599 monthly

You want to know your site to be loved as much as you love it. You need regular support and want a wait time that would make others jealous.

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What's Included?

  • secure off-site monthly backup
  • uptime monitoring
  • scheduled plugin updates
  • scheduled WordPress version updates
  • regular security and malware scans
  • priority queuing for support requests and projects
  • locked-in rate of $110/hr
  • monthly maintenance report
  • 5 hours of website work each month
  • 1-hour quarterly strategy call with Brandi, with e-mail follow-up
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$169 quarter mini
maintenance

What's Included?

We know not everyone is ready to invest with a monthly commitment. We want to make sure you have what you need if you’re just starting out and that your site is getting regular care. Our quarterly package includes

  • secure off-site quarterly backup of your site
  • scheduled plugin updates
  • scheduled WordPress version updates
  • quarterly security and malware scans
  • maintenance report

Discounted rate of $559 for year if paid in full. There will be an additional charge of $69 for major e-commerce updates and $39 for standard e-commerce updates.

Brandi and her team are amazingly responsive, incredibly knowledgable and their work is impeccable. They built and manage both my major sites. I have never felt more confident and secure in the function and performance of my sites. Can't recommend more highly. They simply are the shit!

Jade Teta

jadeteta.com / metaboliceffect.com

ready to get started?

Complete the form below and we’ll send you your first invoice and welcome packet. If you have questions, please email us at info@alchemyandaim.com.

OTHER THINGS YOU NEED TO KNOW
  • Maintenance work is done between the 21st and 30th of the month + You will be billed monthly for your package
  • You must pay your invoice by the 15th of the month
  • Retainer hours do not roll over into the next month
  • Additional support/work hours can be added whenever needed
  • Larger projects may require additional scheduling

credits

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Michelle Viljoen

(website design) is a graphic designer and brand consultant who specializes in creating and developing brands. Her core focuses are logo development, website design and brand direction.

Jane Reaction

(logo and original branding) is a graphic design and art director who works with with small businesses and creative entrepreneurs, creating cohesive and interesting brands and websites.

Carrie Coleman

(photography) is a wedding photographer, whose goal is to capture the visual expression of a couple's love through timeless, organic images. She is based in Charlottesville, Virginia.